What is Emotional Intelligence?

Emotional intelligence (EI) is your ability to recognize, understand and manage emotions in yourself, and in your interactions with others. Emotional intelligence captures the side of life that typical "smarts" do not. Daniel Goleman popularized the concept in 1995 with his book Emotional Intelligence.

Emotional intelligence is made up of four unique skills that cover how you recognize and understand emotions, how you manage your behavior, and how you use emotions to manage relationships.

People with high EI have the ability to flourish where others flounder. A person with the same IQ as another can be vastly more successful because he or she knows how to manage behavior, navigate social complexities, and make personal decisions that achieve results.

Richard Boyatzis, a professor at Case Weatherhead, and Annie McKee teamed up with Dan in 2002 to write the best seller Primal Leadership. Since then the EI concept has exploded world-wide. Richard continues to research Emotional Intelligence and proves bottom line results with many companies. For example, AT&T salespeople sold $250K more than those with lower EI scores. At L'Oreal, sales professionals with high EI scores sold $91,370 more than their lower scoring peers. Richard also proved that higher scoring consulting partners delivered $1.2 million more profit from their accounts than their peers.

Your emotional intelligence can change. The more energy you focus on building each skill, the more you increase your EI. While it is true that some people are naturally more emotionally intelligent than others, there is ample research suggesting that high EI individuals can be made, even if they are not born.

A Totally Customized Private Course

If you have at least eight leaders or salespeople we will conduct a course exclusively for your group at your choice of dates and location. The cost of a private seminar is $6995 plus T&E of the instructor. This includes the Hay Emotional Intelligence ESCI Assessment (normally a $250 per person charge). Additional participants are an additional charge.

Call 513-772-5115 or email us for more information.

Conduct your own Emotional Intelligence Skills Workshop ( No certification required. )

Emotional Intelligence Skills Assessment (EISA) offers a complete package for conducting a dynamic workshop that is designed to introduce EI into any organization no matter how large or small. Emotional Intelligence Skills Assessment allows you to:

  • Quickly and accurately measure emotional intelligence

  • Provide a framework for discussion, coaching, and growth

  • Facilitate a complete workshop in a full or 11/2-day format

Developed in partnership with MHS (the same company who brought you the EQ-i), EISA is a 50-item assessment that measures individual participants EI on five scales: Perceiving, Managing, Decision Making, Achieving, and Influencing. The instrument is designed to be easy to administer and score and requires no professional certification. The EISA Package includes:

  • Facilitators Guide

  • Sample Participant Workbook

  • The EISA: Self (available in print and online) or 360 (available onlilne)

  • A flash drive with Power Point slides for use in the workshop and sample letters.

The EISA products are listed below, separately and together as a collection.

Emotional Intelligence Skills Assessment (EISA) Self
by Steven J. Stein, Derek Mann, Peter Papadogiannis, Wendy Gordon
November 2009, Paperback
US $20.00

Emotional Intelligence Skills Assessment 360 Online - Available in April, 2010,
UA $190 per participant.

Emotional Intelligence Skills Assessment (EISA) Participant Workbook
by Steven J. Stein, Derek Mann, Peter Papadogiannis, Wendy Gordon
November 2009, Paperback
US $49.00 

Emotional Intelligence Skills Assessment (EISA) Facilitator's Guide Set
by Steven J. Stein, Derek Mann, Peter Papadogiannis, Wendy Gordon
November 2009, Loose-leaf. Includes copies of all program materials and assessments.
US $269.00

Ask about our no-charge one-hour consultation time block from a certified EI instructor to help you set up your program or for train-the-trainer.  A value-add when you order through Professional Learning.

Call 513-772-5115 or email us for more information about EISA

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Download free EI report - Amygdala Hijack

Learn about the EI
Manager Competency Model

Learn about the assessment tool - ESCI

Download free feedback report for Sales Managers

Learn about the EI Sales Competency Model

A Must Read!
Business Case for EI
 

Call 513-772-5115 or email us for more information.

 

NEW!  
One2One EI Sales Coaching 

Need to improve your emotional intelligence skills, but don't want to attend a training seminar?  We'll work with you and develop your skills at your own pace and convenience either face-to-face, online, or phone.

Have a mediocre sales professional but want to take him/her to the top of the sales charts with EI? Call us 513-772-5115, and let's discuss.